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Live chat Email us Service Code: 8646515356
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 8646515356
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Self-Driving on Cappadocia Red and Green Line

Reviewed: Wed, Oct 10, 2018
About Budget: 6.0 /10
No doubt this is a budget rental car company. I booked a Passat but was given a Skoda Octavia, and they insisted that this was the only car they had. I've rented cars overseas many times, and this was the first time something like this happened. The rental location is hard to find; other companies are in the domestic arrivals area of Kayseri Airport, but this one is in the international terminal. I'm not sure how many people actually fly internationally to come here. Also, the car wasn't provided with a full tank, and I had to return it with the same amount of fuel as when I picked it up, which is quite inconvenient. I would not recommend renting from this company, at least not at Kayseri Airport.

Relevant Reviews on Budget Kayseri

Barret Sander

View more >
Reviewed: Mon, Aug 26, 2019
“Kayseri, Goreme, Antalya, Kas, Fethiye, Pamukkale, Izmir”
About Budget: 2.0 /10
I booked a Nissan X-Trail, but ended up with a Ford Kuga. I could have overlooked the downgrade, but the biggest issue was that the car showed engine problems less than 20 kilometers in. The accelerator wouldn’t respond properly, limiting the speed to around 80 km/h, so I had to creep slowly to Goreme. The next day, the engine warning light disappeared, and I thought the car was fine. However, after driving for three hours and refueling, it wouldn’t start. After numerous attempts, I realized the engine might be finished, so I called for a tow. The customer service said this is a common issue with Ford cars, and it would work again after resting for an hour. It took four hours for the car to start, but the speed was still low, and it would occasionally stall at low speeds, making it very dangerous. I had one instance of stalling in the middle of the road. I had enough and requested a replacement car. Customer service said I could switch at Antalya Airport. After altering my route to Antalya Airport, they said they couldn’t exchange it as no prior notice was given. I provided them with Budget’s Kayseri office number, but they still refused. When I called Kayseri’s office, they said they couldn’t help me anymore. By then, it was midnight. Frustrated, I completed the rest of the trip with the problematic car, which luckily didn't stall again, although the speed issue persisted. I advise against choosing a Ford if you have bad luck and they don’t have your booked car.

Byron Bertie

View more >
Reviewed: Sun, Jul 22, 2018
“Kayseri-Goreme-Side-Antalya-Cas-Pamukkale-Kusadasi-Izmir”
About Budget: 4.0 /10
Despite booking early, there were no Mercedes C-Class cars available, and there was no option to upgrade to a higher class car even with extra payment. Reluctantly, I had to accept a Passat with a small refund.

Lauren Margaret

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Reviewed: Sat, Apr 21, 2018
About Budget: 6.0 /10
There was no one to receive us when we picked up the car and we couldn't find anyone when returning it.

Rebecca Eleanor

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Reviewed: Fri, Aug 10, 2018
“Turkey Western Half Trip”
About Budget: 2.0 /10
The car wasn't the one we booked, it was downgraded significantly. The staff's attitude was poor. Be firm when dealing with them.

Ethel Conan

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Reviewed: Mon, Jan 1, 2018
About Budget: 2.0 /10
The car provided was downgraded, and they didn't inform me proactively. I was almost deceived.

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