The car only had a quarter tank of fuel despite there being a full tank policy and Budget retained a fuel deposit. However, upon notifying Budget, they assured me that there would be no charges to my account.

Our check-in person wasn't very nice and forced me to upgrade to their full cover as I didn't have a credit card, they would not accept my excess cover I had purchased elsewhere. The upgrade to full cover was also over 4 times what it would have been if I had selected this option at time of purchase (€20 vs. €90). Pretty predatory. Also the car was only half full of petrol when we picked it up. Our check out person was very nice though.

Yes we were ripped off at the airport having to pay a high additional insurance ridiculous that a driver with 32 years driving experience has to pay an additional £26 a day!

Je trouve inadmissible que nous ayons dû payer 450 € d’assurance en plus alors que nous avions déjà payé 2400 pour la location !

nice clean car and straightforward service