This car rental company is a fraud. Everyone, please do not rent from them. When I arrived at Amsterdam airport, there was no shuttle service. I called the rental company, and at first, they answered and lied that the shuttle would be there in 10 minutes, but after waiting for an hour at the specified location, no shuttle showed up. I called the company 5 more times, but they hung up as soon as they recognized it was me. In the end, I never got the car, although I had already paid through QEEQ. This caused me to spend an additional 382 euros to rent a car from Hertz at the airport for 3 days.

The rental office is not very conveniently located, as it's not inside the airport and requires a shuttle bus. However, the service at the rental office was acceptable.

Never ever again. The customer service was absolutely irespectful towards all customers.extra bills extra fees.

When applying, it turned out that you still have to pay 18 euros commission, although it was not indicated on the booking that there would be additional fees. They also insisted on additional payment of additional insurance, although they already made an extended insurance when booking, so they asked for 60 euros and then there would be a deposit of 60 euros, in another case a deposit of 1,300 euros, which was also not the case

Like: Great value. Car worked well.
Dislike: The shuttle was for the hotel and not directly for the rental car. We arrived at 9am, but shuttle had 1.5 hour break during this period. We had to wait that entire time in cold and rain. When we called the GoldCar rep, she wasn't aware of this break in the shuttle service. It wasn't entirely clear how to get to the car rental once shuttle dropped off.