San Diego - Los Angeles

Went to rent a car at 7 AM, very few people, no need to queue.

I picked up the car on the evening of 9/19 at the San Diego airport location. The customer service representative, a South American woman with long fake eyelashes, forcibly sold me insurance. I said I didn't need it, but it still showed up on the bill. I was just focused on signing and didn't carefully check the details on the screen. Later, I never received any contract, not even by email! Next time, I will thoroughly review the contract before signing! If there were any recordings at the site, I would definitely file a complaint!

The waiting time was acceptable, but the staff kept trying to upsell other models. Even after I clearly stated I didn't want to incur additional costs, they ended up giving me a Subaru (there were multiple Chevrolets in the lot). The staff couldn't explain why they gave me a Subaru when Chevrolets were available.

Terrible, they overcharge for insurance.

No me respetaron el precio por el cual pague de inicio. En QEEQ, me querían cobrar 1500 usd de más por seguros que no quería yo

Las tarifas que uno paga no son las que algo al terminarla pagando