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Live chat Email us Service Code: 2833439356
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 2833439356
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Reviewed: Thu, Jan 10, 2019
About Maggiore: 2.0 /10
Terrible, this is the worst rental experience I've had abroad! Booked a BMW 2 Series, got a 1 Series instead. The car size and trunk capacity are completely different, leaving us with no space for our luggage. Their attitude was horrible, claiming they don’t have BMW 2 Series! They demanded 650 euros to switch to a Ford of the same size! It's just a scam! Downgrade the car and then charge extra. Two months after we got back, we were charged over 200 euros again. After multiple communications via the rental platform, they claimed it was for insurance. We had bought full insurance through the rental platform and explicitly declined insurance at pickup, signing no documents. They charged us on the last day before the credit card guarantee expired. Absolutely shameless and garbage service!

Relevant Reviews on Maggiore MALPENSA - FERNO

Sophia Cook(e)

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Reviewed: Tue, May 16, 2017
“Worst car rental experience ever, downgraded vehicle and unauthorized charges after returning home!”
About Maggiore: 2.0 /10
Deceptive practices, renting out a sedan as an SUV, pretending not to understand English! No service and awful attitude! Will never rent from this company again! Unauthorized charges! No guidance on how to pick up or exchange the car, had to figure it all out on my own, even asked other rental companies about how to operate the car. Most frustrating rental experience! They told me to go to another branch to exchange the car, which was a complete scam! Went to Florence to change the car, wasted time and fuel, and there were no cars available! Everything seemed fine upon return, but the moment I arrived back home, I got a message about a charge! Where can I even complain about this? First time encountering such a predatory charge!

Antonio Lancelot

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Reviewed: Wed, Jan 17, 2018
About Maggiore: 2.0 /10
The salespeople will deceive you! The salespeople will deceive you! The salespeople will deceive you!

Paddy Gosse

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Reviewed: Mon, Jul 3, 2017
“Italian drivers are like flying, even older drivers go at least 120 km/h”
About Maggiore: 8.0 /10
The office is located in the farthest room, probably because its market share isn't high enough. Attitude was okay, and after completing the paperwork, the staff guided us part of the way since we didn't understand the directions to the car. He mentioned that we could return the car without a full tank and that their fuel price was cheaper than gas stations, which wasn’t entirely true. Maybe it’s a little cheaper than the stations near the airport, but I’d recommend filling up before getting to the airport. Diesel in rural areas was only about 1.26 euros per liter. The car was in great condition, a Fiat 500L, which can actually fit four people and two large pieces of luggage.
About QEEQ: 8.0 /10

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