Due to a flight delay, I had already called QEEQ customer service and the local rental company in advance. In the end, we rushed and arrived 2 minutes after their closing time. They insisted on charging 100 MYR for a late fee, which was more expensive than the car rental itself. QEEQ customer service couldn't resolve this issue, so we didn't end up picking up the car. This car rental experience was very disappointing.

No need to queue

Like: It was really nice experience to meet Hawk. Specially we met very kind and friendly staff 'Ben'. contact with Ben, If you want to enjoy good holiday.
Dislike: No idae. All good.

Like: effeciency and flexibility of the company. Debit cards are not supposed to be accepted prior to collecting the car however they made a decision to allow cash instead.
Dislike: none

Like: Good and quite new car.