Informed them in advance that I would be half an hour late for the return (because the pick-up itself was delayed by half an hour). At return, they pretended not to know and charged an overtime fee.
The car was not safe for rental, horn did not work, steering was horrendous and the car would not start if it was raining. I will never use EPTA again and would give a lower rating if I could.
Like: Promised as in receipt,provided better car choice yet same price.valuable! Dislike: Car still got some unwanted stuffs from previous customers or own.
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Customer Service
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View more >Dislike: Car still got some unwanted stuffs from previous customers or own.