The staff at the store were very enthusiastic. If the condition of the car matched their enthusiasm, it would have been perfect. We picked up the car at the store and found that it couldn't start when we inspected it. Unfortunately, there were no suitable vehicles available at the time, so they gave us one with an expired inspection temporarily and asked us to swap it at the airport the next day. The car we received the next day was 10 years old but clean inside. We hit the road with it. On the 7th day, the car failed to start in a mall parking lot. We had to charge the battery with the help of our companion and guidance from the rental company via WeChat, which was quite a hassle. During our 8-day trip, the car lost control on a gravel road, slid into the grass, and couldn't start again, entering an emergency mode. In our dispute with the rental company, we claimed that the car was in poor condition, but they argued we had no evidence. They suggested that we should have raised the issue with the car condition sooner.

The staff were enthusiastic, rental prices were discounted, and communication was smooth.

We got a free upgrade from a Corolla to a Camry, but for the two of us, the car felt a bit large. A smaller car would have been more maneuverable. A Camry might be better suited for more passengers. The car had almost 100,000 kilometers on it and was making some unusual noises.

The staff was very friendly and helpful in answering our questions and resolving issues. The entire process of picking up and returning the car was very smooth.

The car was in good condition. The girl who gave us the car was very helpful and even accompanied us to a nearby supermarket to buy some things.