Rome-Florence-Pisa-Cinque Terre-Venice

Ina Attlee

Italy

Reviewed: Thu, May 4, 2017

About Hertz: 2.0 /10

The waiting time was extremely long. Each transaction took significantly longer compared to our experiences in other countries and companies. We rented 2 cars; they gave us one right away but said the other one hadn't arrived yet. After 40 minutes, they gave us the keys to a car that hadn't moved from the parking lot. It was a waste of time, taking a total of 3 hours from paperwork to departure.

Hertz

Rome Fiumicino Airport(FCO)

Rome

Italy

1 days rental

Relevant Reviews on Hertz ROME FIUMICINO AP

Norman Garcia

Italy

1 days rental

Hertz

Rome Fiumicino Airport(FCO)

Rome

Italy

Reviewed: Sat, Jun 22, 2019

“Rome - Naples - Florence - Rome”

About Hertz: 8.0 /10

The counter staff were quite friendly, their English level was good, and they even personally assisted with the car pickup.

About QEEQ: 8.0 /10

Tina Robbins

Italy

1 days rental

Hertz

Rome Fiumicino Airport(FCO)

Rome

Italy

Reviewed: Sat, Jul 28, 2018

“Rome-Florence-Venice-Dolomites-Cinque Terre-Pisa-Rome”

About Hertz: 8.0 /10

With Hertz, there were quite a few people, but it was still manageable.

About QEEQ: 10.0 /10

Wade Young

Italy

1 days rental

Hertz

Rome Fiumicino Airport(FCO)

Rome

Italy

Reviewed: Mon, Sep 16, 2019

“Rome-Florence-La Spezia-Dolomites-Verona-Rome”

About Hertz: 8.0 /10

The car pickup speed was reasonable, mainly because I was the first one there, and it took 15 minutes to complete the process. At first, they did recommend some additional insurance, but when I insisted on sticking with the order amount, they didn't push it. Italians have a relaxed approach, handling business while making phone calls, but overall, it was fine with no unpleasant experiences. If you're unlucky and there's a queue, the waiting time could be long.