The store required us to purchase new insurance and didn't recognize the insurance already bought on the Zuzuche platform. After over an hour of communication, we finally contacted Zuzuche customer service back in China, but they still didn't acknowledge it. We had to pay for the insurance ourselves to get the car, and then seek reimbursement from Zuzuche upon return.

They didn't accept my international driver's license and forced me to buy local insurance.

pls consider doing a 24/7 service.

I had to wait 45 minutes for the shuttle service and then about 20 minutes at registration desk. The car was great. Dodge Durango R/T

Excellent

Car was in a great condition, staff were helpful, zero problems throughout the whole process. The pick-up point being a shuttle bus ride away from the airport was a minor inconvenience, but as long as you take the time into account it's not an issue.