Picked up car at Christchurch Airport, drove on Highway 73 to Greymouth, Wanaka, Queenstown, Te Anau

It was too slow, only one staff member, and I had to wait in line for 2 whole hours! The efficiency was really low. They gave me three cars, all of which were compact cars, not mid-size SUVs like the Pajero Sport.

The wrong car seat was provided, so they lose some points. Everything else was good.

It's ok

A well-known company with an airport office, making car pick-up easy and quick. The service is on par with Hertz and Avis, but at a lower price, offering great value for money.

Europcar Queenstown 034425887 Georgie (Europcar Christchurch airport) who helped us when we collected the car from Christchurch was awesome. She was so friendly and helpful. She allocated a brand new KIA Carnival for us (mileage was only 20 Km) which was a wonderful surprise. The car was so spacious and had all of the safety features that you expect from 2022 model. The ride was so smooth and comfortable for 6 people. I was so reluctant to return it at the end of our trip

Easy booking process. They were so helpful when I had to cancel the booking with one rental company and made a new booking with another rental company.