It's okay, the service is decent. However, the rental company never provides navigation addresses for picking up and dropping off the car. They only provide vague locations like 'some store.' I booked a Ford but was given a Nissan.

They kept pushing insurance sales. I had to insist on signing before they stopped. They told me my Visa card couldn't be processed, causing me to call the Bank of China, then later said it worked. They asked if I wanted a Nissan or Mazda 2. I asked for the Nissan but got the Mazda 2 with over 40,000 miles. When returning the car, I had half a tank of gas, but they claimed I had only a quarter. The parking lot had fueling equipment but no service. Because I didn't return it with a full tank, they wanted to charge me $109. I had to drive to a gas station and filled up $8 of gas (including $1 tip) to avoid the charge.

The rental costs are not explained clearly, the charges are ambiguous, and they couldn't provide the specific model I requested. The parking lot had no good cars and did not match what I saw on the website.

They should list that airport fees are exorbitant and increase price by well over $100. Staff at the counter was VERY pushy on adding extras and really hassled me on adding unnecessary insurance options.

Dollar staff were very good, however, they had been misinformed if the amount I had paid m, so had input manual override inchaeges

Easy and efficient - great value for miney