Frankfurt-Dusseldorf-Munich

The car rental company wasn't very friendly and had many hidden charges.

Did not inform about additional charges, directly printed it on the German contract, and deducted the amount from the credit card after dropping off the car.

Very unsatisfied. It's been four months since my car rental, and they still haven't addressed the issue of overcharging. The car didn't have a navigation system, but they still charged me for it. They also claimed there was a scratch on the front bumper when I returned the car and said they needed to assess the damage and charge me. Four months have passed, and there's still no conclusion. The overcharged fee has not been resolved either.

The store usually changes cars. There's generally no need to pay extra for a car upgrade. For cars of the same price, check them first. The service attitude is good, especially the staff at the car lot who are very friendly.

Great and convenient.