The car return process was quick and the service attitude was great. Especially during the car rental, the staff were very friendly and chatty. However, after returning the car, I received an email about being charged 9 units for something.

Professional staff with great attitude.

Took a few photos, looked good

Strongly dissatisfied. When handling the paperwork, they told us we would get a free upgrade for Christmas. We confirmed several times on the spot that there would be no extra charges for the holiday. However, after we returned the car and came back to our country, we found out they charged us $81 on the return day. Through QEEQ, we found out it was the fee for the car upgrade. We couldn't understand the contract and only had verbal confirmation. AVIS really scammed us. The AVIS staff had the appearance of a person from a certain densely populated Asian country! Be careful everyone!

Overall quite good. The staff will try to sell insurance, so make sure to check the order carefully.