Very satisfied

The rental company charged extra for returning the car to a different location and handled subsequent accidents inefficiently. The cars were old and seemed to have altered mileage. The car's power was noticeably weak.

The typical style in Australia: everyone is extremely friendly and detailed, which unfortunately leads to very low efficiency. When I picked up the car, there were two customers ahead of me. I thought it would be quick, but it ended up taking almost an hour because they were basically chatting, completely ignoring the people waiting behind them.

Picking up and dropping off the car was very convenient, and the car was in good condition. However, my credit card was inexplicably charged without any explanation.

Good vehicle performance