When picking up the car at the New Haven branch, we found the right rear tire damaged and leaking ai

Avis was very professional, I've rented from them before and expect no less.

The platform was easy to use. The warning e-mails of steps to take were unnecessary for hiring in the U.S. though it may have applied for rentals elsewhere. With Avis, all I needed was my booking confirmation reference and confirmation that I took out additional insurance.

Satisfactory

Customer service was quite good

Overall, it was pretty good. The pick-up location was fine, but the drop-off spot was too confusing. If you happen to stay at the hotel where the return address is, even the reception staff there are unsure where to return the car. The GPS had a power connection issue and ran out of battery as soon as I arrived, which could have been a big hassle.

Rentamos la Mazda y nos dieron una camioneta Jeep pickup, INCOMODISIMA, no es para 5 personas, es altísima y en la parte de atrás NO CABEN 3 personas, definitivamente no vuelvo a rentar con ustedes ni con AVIS ya que no respetaron mi solicitud. Lo del seguro no está claro en la página, pagamos uno q no era necesario y en el mostrador ya te explican que necesitas otro.

No está claro lo del seguro en la página, en el mostrador tuvimos q pagar uno bastante caro.