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00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 8148311356
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 8148311356
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Reviewed: Sun, Nov 27, 2016
About AVIS: 2.0 /10
At Los Angeles Airport, I was inexplicably charged an additional $30 for roadside assistance despite clearly requesting no additional services. They also did not specifically inform me about this charge. I mentioned that I might return the car two hours later than scheduled, and the staff assured me that extending the return time to 4 PM would be fine with no extra cost. However, when I returned the car near San Francisco, I was charged over $40 extra for returning late. I called AVIS to inquire, but they said there was nothing they could do since I had signed without reading the details. Originally, the rental cost was around $80, but I ended up being charged over $70 more, almost doubling the price. This experience was extremely disappointing and felt deliberately deceptive. This is not my first time renting from AVIS, but the experience was so poor that it merits a very negative review.

Relevant Reviews on AVIS Los Angeles International Airport

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Medium SUV | Ford Edge or similar
Reviewed: Sun, Nov 10, 2024
“Poor car and nightmare drop off point”
About AVIS: 7.0 /10
The car collection was terrible with very off hand designator who told us our car either this or that and no other choice. car had dents and scratches which he was off hand about Also the car had no oil and a warning light came on and I had to put 4 litres of oil in the engine. Buick Envision car - avoid !!
About QEEQ: 10.0 /10
Brilliant

Ivan Keppel

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Reviewed: Mon, May 6, 2024
About AVIS: 6.0 /10
There were too many people in line, waited for over half an hour. The staff repeatedly recommended insurance even though I informed them I already bought it from Zuzuche.
About QEEQ: 8.0 /10

Rock Mac-

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Reviewed: Thu, Aug 16, 2018
“Los Angeles - San Diego - Las Vegas - Salt Lake City - Yellowstone National Park - Salt Lake City”
About AVIS: 4.0 /10
It took 3 hours to pick up the car in LA. Not only did I not get the car I booked—because they didn't know when it would be returned—but after switching cars, I waited another 40 minutes in the parking lot because the car hadn't been washed and needed to wait in line. The chaotic process made me question if AVIS is really a public company.
About QEEQ: 8.0 /10

Jacob Jennings

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Reviewed: Tue, Oct 10, 2017
“Los Angeles to San Francisco via Highway 1”
About AVIS: 10.0 /10
The service was quite good

Robert Joseph

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Reviewed: Thu, Aug 24, 2017
About AVIS: 8.0 /10
It's okay, but it would be better if vehicle maintenance was explained when renting.
About QEEQ: 10.0 /10

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