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From Canada
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+44-2035140670
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+81 3-4578-4029
From Argentina
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From Chile
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From Mexico
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+49 6107 6353100
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+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 1605225263
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 1605225263
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Search for AVIS Car Rentals in Los Angeles
Reviewed: Sun, Nov 27, 2016
About AVIS: 2.0 /10
At Los Angeles Airport, I was inexplicably charged an additional $30 for roadside assistance despite clearly requesting no additional services. They also did not specifically inform me about this charge. I mentioned that I might return the car two hours later than scheduled, and the staff assured me that extending the return time to 4 PM would be fine with no extra cost. However, when I returned the car near San Francisco, I was charged over $40 extra for returning late. I called AVIS to inquire, but they said there was nothing they could do since I had signed without reading the details. Originally, the rental cost was around $80, but I ended up being charged over $70 more, almost doubling the price. This experience was extremely disappointing and felt deliberately deceptive. This is not my first time renting from AVIS, but the experience was so poor that it merits a very negative review.
car image
AVIS
Los Angeles Airport(LAX)
Los Angeles
United States

Relevant Reviews on AVIS Los Angeles International Airport

Christ Austen

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AVIS
Los Angeles Airport(LAX)
Los Angeles
United States
Reviewed: Mon, Apr 1, 2024
About AVIS: 10.0 /10
Satisfied
About QEEQ: 10.0 /10

Bing Smith

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AVIS
Los Angeles Airport(LAX)
Los Angeles
United States
Reviewed: Wed, Aug 22, 2018
“Los Angeles - Las Vegas - Salt Lake City - Grand Teton - Yellowstone - Salt Lake City”
About AVIS: 6.0 /10
Overall, the trip was very enjoyable. The service from Zuzuche and their hotline were excellent. However, when picking up the car with a US driver's license as per the order, I was hassled by an AVIS employee who insisted on purchasing additional insurance. After contacting Zuzuche hotline, I paid the extra amount to avoid delaying the trip. The rest of the journey and car usage went smoothly. I hope Zuzuche can help me get a refund for the extra payment soon. Also, a tip: try to get service from Americans in the US, it's less complicated. Avoid seeking help from Chinese staff if possible.
About QEEQ: 10.0 /10

Arno Harriman

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AVIS
Los Angeles Airport(LAX)
Los Angeles
United States
Reviewed: Sat, Nov 8, 2014
About AVIS: 8.0 /10
The car was very new, with only 20,000 kilometers on it. Picking up and returning the car was very convenient. Avis strongly recommended us to rent a GPS, but since the BMW i-Drive system comes with onboard GPS, it felt a bit like a rip-off. However, we ended up renting it because their GPS supported 4G Wi-Fi hotspots and free international calls, though we only used it for internet and calls.
About QEEQ: 8.0 /10

Rory Walpole

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AVIS
Los Angeles Airport(LAX)
Los Angeles
United States
Reviewed: Sat, Aug 6, 2016
About AVIS: 4.0 /10
At the Los Angeles airport location, there were long queues and poor efficiency; it took nearly an hour to get the car. On-site, I was informed that only the main driver's credit card could be used for the deposit, not MasterCard UnionPay, and only Visa UnionPay. The reservation was made under my friend's name, who is the main driver and only has MasterCard. I had prepaid for the car and had a Visa. I contacted the rental company customer service to change the main driver to me or coordinate somehow. Despite explaining the issue three times, they kept repeating: 'You need to prepare a MasterCard or Visa credit card. We're sorry, but we can't solve this.' They totally didn't understand my issue! Eventually, the on-site staff coordinated with a supervisor to use my friend's MasterCard, but it added $150 for insurance!

Lev

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Small SUV | Toyota RAV4 or similar
AVIS
Los Angeles Airport(LAX)
Los Angeles
United States
Reviewed: Fri, Dec 8, 2023
“Easy qnd straightforward. Car was great as was the process”
About AVIS: 10.0 /10
Very straightforward. Once I got to the rental centre, the guy at the desk was very efficient. I had to wait about 15 mins for the car but that wasn't a problem at all. All very easy
About QEEQ: 10.0 /10
It was easy enough. A smooth process all the way throughout

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