Good service

I reserved 2 child seats, but they were not prepared in advance. I waited for a long time and had to install them myself.

Rented from Melbourne and returned in Hobart. At that time, Budget was the only company that could meet this requirement. Both the rental and return processes were smooth. Later, I received a charge of 16.84 AUD, probably due to a traffic violation.

Good and easy to collect car within terminal. Car was not ready but provided within 5 mins at the waiting area.

Easy to book. Good deal and you can change your mind anytime as Easyrentcars will provide refund as promised.

Like: Efficient staff, car in great condition and the holiday was made very pleasant with a car driving in Melbourne and surrounding areas.
Dislike: Wrong billing? I made a reservation for a Toyota Rav 4 for the period between 26 to 29 Aug 18. The reference number was 63103417 and confirmation number was 38357487SGD. The quote was AUD 303.72. I made a payment of AUD 60 as a deposit, and the amount due at pick up at the airport was AUD 243.72. At the airport, I was asked if I wanted an upgrade to a Toyota Kleuger which came with a GPS at approximately AUD 60. I agreed, and the final bill came up to be AUD 359.39 and I was charged this amount on my credit card. Shouldn't I be paying AUD 299.39, having considered that I already paid AUD 60 as a deposit? The bill number issued by Budget upon return of car was 317692550 and the reservation number was 38357487-SG-OH.