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From other countries or regions
+1-8007618913
Live chat Email us Service Code: 3458767356
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 3458767356
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Reviewed: Mon, Feb 26, 2018
About AVIS: 6.0 /10
The return process was simple and efficient, very good. When picking up the car, they checked my Chinese driver's license, Dutch passport, and China Bank Visa card for a long time and said it was not acceptable. After explaining for a while and showing my long-term work visa for China, they finally gave me the car. Their staff have different levels of competence.
About QEEQ: 8.0 /10

Relevant Reviews on AVIS Barcelona City Centre

Zoe Charles

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Reviewed: Fri, Aug 30, 2019
About AVIS: 2.0 /10
Unreasonable Charges

Lindsay Smollett

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Reviewed: Thu, Sep 20, 2018
About AVIS: 10.0 /10
International brand with professional service.
About QEEQ: 10.0 /10

Virgil Ted

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Reviewed: Mon, Feb 12, 2018
“Barcelona-Tarragona-Andorra-Port-Vendres-Montpellier-Port-Vendres-Barcelona”
About AVIS: 8.0 /10
Avis in Spain could improve their service speed a bit
About QEEQ: 8.0 /10

Kenneth Temple

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Reviewed: Thu, Feb 22, 2018
About AVIS: 6.0 /10
Average

Rachel Rose

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Reviewed: Fri, Sep 11, 2015
About AVIS: 2.0 /10
Very bad, I will never use this company again. 1. I reserved a mid-sized MPV equivalent to a Sharan, but they gave me a Touran, which is much smaller. After hitting the road, I realized it was the lowest configuration, which was really disappointing. 2. I returned the car 20 minutes late and was charged an extra day's rental fee, which makes no sense. When I argued with them, they just said it's the rule. Impossible to communicate! 3. The deposit I paid doesn't seem to be accounted for; AVIS said it's a service fee and they don't know anything about it, still impossible to communicate with them. So, I hope to resolve the following issues: 1. Is it reasonable to charge an extra day for being 20 minutes late? Please inform me. I saw on the receipt that there's an overtime fee calculated by time, not by a full day. 2. When will my deposit be refunded? Please explain. Bad review, I'll go with Hertz next time, AVIS is truly a mess.

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