Car Return Nightmare: Decades of Renting, First Time So Unlucky! Couldn't Find Drop-off Point, Traff

Blanche Richard

Germany

Reviewed: Fri, Jul 7, 2017

About Europcar: 2.0 /10

After returning the car in Munich and boarding the train to Frankfurt, I realized that I hadn't returned the keys. I proactively called to ask if I should send them back via DHL from Frankfurt or return them to Europcar at Frankfurt Airport. After a while, the branch called back, insisting that I must come back immediately and take full responsibility for any consequences. I explained that I had an international flight connection and couldn't just jump off the train. They kept insisting that I return immediately or face huge fines.

1 days rental

Relevant Reviews on Europcar MUNICH AIRPORT

Byron Bertie

Germany

1 days rental

Reviewed: Fri, Jun 5, 2020

About Europcar: 10.0 /10

Very satisfied

About QEEQ: 10.0 /10

Dick Susan

Germany

1 days rental

Reviewed: Wed, Nov 28, 2018

About Europcar: 10.0 /10

Very good

About QEEQ: 10.0 /10

Fabian Victor

Germany

1 days rental

Reviewed: Mon, Oct 16, 2023

About Europcar: 2.0 /10

They added insurance despite me saying I didn't want it. They gave me three keys to choose from and ended up charging me for an upgraded model. Not only did they add insurance, but also a towing service fee! Ultimately, the most important part is that they charged me twice!

Marcia McCarthy

Germany

1 days rental

Reviewed: Sun, Oct 11, 2015

About Europcar: 10.0 /10

The store is right at Munich Airport T2 counter. It's easy to find following the signage after you get off the plane. The shop is right next to SIXT. The green logo is very eye-catching.

About QEEQ: 10.0 /10