Navigation System Unreliable, Got Lost in Paris

Il y avait 2 personnes devant nous pour récupérer la voiture. A réception, nous avons constaté des rayures supplémentaires à celles indiquées sur le document, mais le personnel n'avait pas le temps de venir vérifier étant donné qu'il y avait encore 4 personnes après nous. Ils nous ont dit de prendre des photos, et heureusement, car sinon les rayures nous auraient été attribuées. Il faudrait plus de personnel pour prendre plus de temps avec le client.

What a disaster ! Not even a low cost company You think you are saving money but with the options you pay more than the classical renting companies

We waited over 2 hours to get to the counter, and the agents while thorough, seemed overwhelmed. Once we were helped, we were frustrated that the cost was much more than the original amount paid on the website. It was confusing and felt like a rip off.

Windscreen very very dirty Staff not pleasant

The new tablet damage system was a nightmare but this may have been the assistant didn’t know how to use it. The previous carbon-copy paper system worked much faster