Trap consumption. Later, I went back and canceled it again. Returning the car was quite convenient.

1. Long wait times in line; 2. The attendant took advantage of us, selling us a toll pass for the San Francisco to Los Angeles route even though there were no tolls; 3. Wrong car model, we booked the more expensive Suburban but were told it wasn't available at pickup and given a Tahoe instead, with a promise to swap it the next day, which never happened over three days; 4. Strongly advise against choosing this company.

Very convenient

The waiting time was very long and the efficiency was low.

The pick-up point was easy to find. Just take the light rail after exiting airport security. The Asian customer service representative was very friendly.