From Nandi to Suva

Had to pay an additional 40 Fijian dollars on-site, not sure why.

Acceptable

The pick up process and return process was smooth and fast. Compare to budget.com car rental, it's much better. We booked our car rental from budget.com on 17 Nov and end up we were told that the car we booked having technical issue problem and they requested to use another car rental company with additional price top up. However, this bad experience did not happen on Europcar and we were quite impressed with the free upgrade to Volkswagen Polo. Well done Europcar.

Both front passenger and driver seatbelts not functioning, not retract. Very unsafe.

Daihatsu Perodua instead of Hyundai Getz. Car in a really poor condition. I would like to add pictures but I can't don't know why. Noisy, no screenwash, wipers in bad state. Full to full - forget it. Good thing you don't have to worry about returning a car as you will never return it in worse condition than you took it and no one bothers to check it when returning. You can feel like real fijian in your dirty, noisy car - indigenous will even try to stop you thinking that it's one of them. One more good thing - working air conditioning!!! Even if paid full price before rental at the desk had to pay additional costs which were not mentioned previously - stamp duty + something else.