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00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 2400503356
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 2400503356
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Perfect Journey

Reviewed: Tue, Nov 7, 2017
About Hertz: 6.0 /10
We booked a Land Rover on Zuzuche, but upon pickup, Hertz staff requested the driver to provide two credit cards for assurance, which we didn't anticipate. Each of us only had one credit card, so they refused to give us the Land Rover and instead gave us a Volvo V40 without any choice, calling it a 'nice car.' The staff's English was not great, and we didn't want to waste time arguing, so we reluctantly accepted. The price was almost the same as the Land Rover, only cheaper by about ten RMB. At pickup, although the staff assured us the car was in perfect condition, we found scratches on the body and the fuel tank was only half full. However, after communicating with them, they quickly made notes in the rental record, and the process was thankfully not too complicated. Our German friends asked why we rented this car, noting that we couldn't fully experience the fun of driving over 200 km/h on German highways. We were really speechless...

Relevant Reviews on Hertz MILAN MALPENSA AP

Lisa Betty

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Reviewed: Fri, Oct 26, 2018
“Italy - France”
About Hertz: 4.0 /10
The pickup time was too long.

Michael Marner

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Reviewed: Mon, Oct 22, 2018
“Milan - Barcelona - Madrid - Paris - Bari - Rome - Milan”
About Hertz: 2.0 /10
Extremely long wait, waited 40 minutes at the counter and more than an hour to get the car

Abraham Bronte

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Reviewed: Thu, Feb 22, 2018
“From Milan to St. Moritz and Back”
About Hertz: 2.0 /10
Queued for an hour and waited another 45 minutes for the car, totaling two and a half hours.

Elmer Frederick

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Reviewed: Tue, Jul 22, 2014
About Hertz: 10.0 /10
Very good
About QEEQ: 10.0 /10

Hillboy61

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Wagon | Volvo V60 Estate or similar
Reviewed: Mon, Aug 19, 2019
“Great car provided”
About Hertz: 5.7 /10
Hertz at Malpensa airport poorly organised. Car over 1 hour late to pickup from booked time. Car was cleaned inside but outside was filthy and muddy when we picked up and only had 3/4 of a tank of fuel. We washed the car clean ourselves on the first day we picked it up. Disappointed
About QEEQ: 10.0 /10
Everything went smoothly and professionally with the booking of the car through EasyRentCars.

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