Driving is more convenient for traveling in Monaco, but the vehicle condition is poor, be prepared

They withheld the deposit and only returned it over a month later. Even then, it wasn't fully refunded—they deducted 500 MAD, calling it a damage management fee. We had purchased full insurance when placing the order, but at the store, they said it didn't cover everything and asked for an additional 1000 RMB for full coverage. And then they charged a management fee on top of that. Such a rip-off.

Several companies in the U.S. share the same location. Dollar is the same as Hertz. The car was very new and the price was cheap. They promoted their insurance; initially, I didn't want to buy it, but after a bad experience in Malta, I decided to get their insurance. It turned out to be quite good and competitively priced. The car pickup is right at the airport.

They kept trying to sell their own comprehensive insurance, and the super insurance bought domestically was not recognized locally. They were very unwilling if you didn't purchase theirs. They showed attitude and made us wait, attending to others first. In the end, they forcibly charged a $1800 deposit, otherwise they wouldn't give us the car. The whole process from paperwork to car pickup took two hours!

The process is quite clear.

demand from your car rental to be more informative with their customers, almost you have to pull the information out instead of being provided as good business that add value!