There were too many people in line, waited for over half an hour. The staff repeatedly recommended insurance even though I informed them I already bought it from Zuzuche.

The rental process is convenient, service is enthusiastic, and procedures are simple and efficient.

No Chinese service

I bought full insurance on QEEQ, so I had to be extra careful not to buy it again at the office, which was exhausting. My poor English made it difficult, and I had to message QEEQ to confirm everything each time. The staff didn't have the patience for that. It might be less tiring to buy insurance at the office. I haven’t compared the prices, but you often end up spending extra money on trips. It’s hard to avoid.

Satisfied