They promised Chinese language services, but there were none when I arrived. It did not match what was said during booking.

There were no Chinese-speaking staff, the rental location is not inside the airport, and they charged a fee for transporting the car back to the airport.

so-so

The car was good, and the service was good too. The only issue was that the car was not full tank when we picked it up; it was half tank. The staff told us to return it with the same amount of fuel, but it's hard to control. Additionally, AirAsia now operates from the new terminal at the international airport, which is Terminal 2. However, there were no rental counters at Terminal 2. We had to take a train from Terminal 2 to Terminal 1 to rent the car. Not sure if I made a mistake when booking or if it's an issue with the rental company.

Like: Staff very friendly, i left my stuff inside the car and the team sent iit back the same day.
Dislike: They close the business on sunday