Overall good

Very good

The reservation price was supposed to include insurance, but I was told I still needed to pay for it. I find this confusing.

It's a bit of a walk from the train station, and you have to cross the street, but the front desk provided clear directions. You pick up the car yourself using the parking ticket given by the front desk at the exit. There aren't many gas stations nearby, so I used GPS to find one near another store to refuel. For returning the car, drive to the ground floor of the parking lot, and hand over the car, keys, and documents. There's no paperwork or handover documents needed.

Yes car was beyond expectations. Staff was helpfull and prompt in service. Hassle free pickup and drop off.

Booking platform is simple and easy to understand.