We rented two cars at the same time and parked them together. One car was charged over 500 RMB for parking, while the other had no parking fee but was charged 72 euros for cleaning.

The staff at the outdoor pick-up location seemed a bit inattentive. During my first pick-up, they forgot to give me the vehicle registration. When I returned to the airport, they claimed I lost it and asked me to pay a 186 euro fee for the loss. As it was impossible to determine who was at fault, I had to pay the fee. They then gave me a replacement car and claimed they had already given me the keys, but later I found out the keys were still with the same staff member. Overall, the staff at the pick-up location were subpar, making it an unpleasant car rental experience.

Had to wait in line for over half an hour to pick up the car, and returning it took about 40 minutes too. Plan ahead if you have a flight to catch.

Very quick pickup and great service.

Very good overall. They carefully inspect the car.