AVIS Geneva City Centre Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

Ivan Keppel

Switzerland

Reviewed: Wed, Jun 18, 2014

About AVIS: 10.0 /10

The staff had a great attitude. Our English is average, but they patiently explained all the important points to us. The car was in good condition. However, the time taken to freeze the money on my credit card was a bit long. They said it would take 1-2 working days, but it took longer. I hope they can improve on this.

About QEEQ: 10.0 /10

AVIS

Geneva

Switzerland

1 days rental

Relevant Reviews on AVIS Geneva City Centre

Gilbert Amelia

Switzerland

1 days rental

AVIS

Geneva

Switzerland

Reviewed: Thu, Jul 18, 2019

About AVIS: 8.0 /10

The female service agent's English accent was very hard to understand. The pickup location was a bit far from the counter and the road was under construction, making it one-way. However, the car pickup was overall smooth. Returning the car in Hamburg was very easy; just follow the airport signs. The drop-off location is a centralized outsourced area. The staff checked the car thoroughly and printed the receipt quickly since the car had no damage.

About QEEQ: 10.0 /10

Deirdre Bartlett

Switzerland

1 days rental

AVIS

Geneva

Switzerland

Reviewed: Fri, Jan 4, 2019

About AVIS: 2.0 /10

Received inexplicable charges from the rental company a month and a half after returning the car. Despite repeatedly asking for a detailed billing statement and scanned copies of fines from QEEQ and AVIS, I haven't received a clear response.