The company is excellent, and the staff are patient and responsible.

We rented a small manual Polo from Caro. Overall, the car was in good condition, especially during flat acceleration, though it lacked some power when driving uphill. The service attitude was very good.

The service was excellent. Although there wasn't a staffed counter at the airport, someone met us at the agreed time. We arrived early and called to request an early pickup, which was promptly accommodated, including a free upgrade. For the return, we needed to return the car to the pickup office, where someone waited for us until 10 PM and even drove us back to our hotel. Considering the cost was much lower than other major companies, I highly recommend them.

The rental location is right behind the NH hotel where we stayed, which is very convenient. The staff's service attitude is also excellent!

Friendly and patient attitude. Mercedes-Benz GLA260, over 5000 kilometers, very good. However, the cigarette lighter was not working, so the complimentary GPS couldn't be charged in the car. Fortunately, I had a power bank, otherwise the GPS would have been useless.