The model I wanted was unavailable, so they upgraded me to a big car with a 2.0-liter engine, an MPV. It was quite a waste, but luckily I found a co-driver the next day. Not bad, the good thing about a big car is that it can carry a lot of stuff. Returning the car was very convenient, it was done in a minute. Just check the exterior and fuel gauge, and you're good to go.
The environment was clean, and the staff was polite. After returning the car, they even helped us get to the airport. The vehicle was quite clean and tidy, and they assisted in recording the damaged parts of the car. They informed us of the basic precautions. Very responsible.
“It was quite terrible experience especially with the condition of child car seat provided by budget.”
About Budget:4.0/10
The child car seat was terrible. It was dusty and had bad smell. It was like the company has been using for over 10 years without cleaning. My daughter got allergy since the first day of using the car.
The counter staff was also helpless. They kept asking me to buy more insurance package without checking the document that I chose super plus insurance package. And the last thing, the car wasn't Honda civic. Overall, it was quite terrible experience this time.
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