The store had a short queue, but the staff was pretty slow and often answered phone calls. Initially, I chose Avis despite being double the price because I wanted a new car and good service. However, the actual cars provided were quite old, one had nearly 40,000 km and the other almost 30,000 km. The Mitsubishi SUV was also outdated. Later in Auckland, I rented from EUROPCAR, and got two very new SUVs with one having 1,500 km and the other 5,000 km. The car features were also excellent.

Renting a car was very convenient, and the service was great.

Had an incident but did not provide insurance documents

A reputable big company. Their branches are located within the airport, so no shuttle is needed. Picking up and returning the car is very convenient.

Quite reliable