Satisfied

Very convenient, the car was in good condition, easy procedures, and a simple pickup process.

Got a free upgrade to the car model

Picking up the car was very convenient. There's a counter at the airport right next to the baggage claim, and there's a dedicated parking lot just outside the terminal.

The store is right at Christchurch Airport, very conveniently located. However, I booked a Toyota Prado but was given a Highlander instead, claimed to be a similar model. It's a pity I couldn't go off-roading. On the plus side, it saved on fuel and money. Returning the car was very easy, just parked it and handed over the keys, no inspection was done.