The experience was quite average as the return location and route were not clearly explained. I had to find out the return location myself. The staff said to navigate to 2E, but after parking at 2E and leaving the key with the parking ticket clearly indicating the parking spot, the next day the staff claimed they didn't see the ticket and couldn't find the car, charging me 250 euros for parking. Very disappointing!

Service was good, but they tried to upsell full insurance even though we had already purchased complete coverage through the rental site.

1. Wrong charges, overcharges 2. During return, complicated simple issues (company's fault), making it hard to understand 3. Delay in refunding the overcharged amount, still unresolved!

It is quite convenient and relatively easy to find

Was bigger than ordered