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+1-2897685366
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+81 3-4578-4029
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+56-226665927
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00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 7185278356
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 7185278356
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Reviewed: Thu, Jul 2, 2015
About Dollar: 2.0 /10
The Dollar branch at Denver Airport is a scam combined with robbery. Without my knowledge, they added three additional insurance services: RoadSafe, Supplemental Liability Insurance, and Personal Protection Plan, plus various taxes and fees totaling $1009.63 for 29 days! It was nearly $2000 more than my rental cost. I ended up spending over $10,000! The middle-aged man at the Dollar counter just checked my reservation, asked me to confirm on an electronic signature pad without explaining anything, and I signed. Then, he printed a long, narrow receipt. I took the contract and left without suspecting anything. Returning the car was also smooth, took just a few minutes. Today, I checked my credit card statement and saw a $1009 charge from Dollar. I hurried to look at the contract and found they had added all these insurances. Check Google's reviews for this branch; it only has 1.7 rating. I deeply regret using Dollar and will never use them again. Also, the basic third-party liability insurance provided by the rental company is practically useless in the US, similar to basic liability insurance in China. You really need additional third-party insurance of $1,000,000 to cover any potential costs in case of an accident.

Relevant Reviews on Dollar DENVER INTL AIRPORT

Setlla Wilcox

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Reviewed: Fri, Jul 26, 2024
About Dollar: 6.0 /10
Service was alright, but we were charged an extra $88 for insurance. Dollar's service was mediocre. The car provided by the rental company had a windshield that was coming off and leaking air. We only discovered the source of the noise after driving 200 miles. We detoured to Salt Lake City's Dollar Airport location to exchange the car, but the staff insisted we call customer service to get a confirmation number. In the end, we gave up and drove the car back to Denver. Exchanging the car was too exhausting and we didn't bother to file a complaint.
About QEEQ: 8.0 /10

Clyde Abe

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Reviewed: Sun, Jun 30, 2024
About Dollar: 8.0 /10
It was okay. The staff seemed a bit unfamiliar with the process, so the wait time was a bit long.
About QEEQ: 8.0 /10

Walker Boyle

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Reviewed: Mon, Mar 11, 2024
About Dollar: 8.0 /10
Overall okay
About QEEQ: 10.0 /10

Laurel Ellis

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Reviewed: Mon, Jul 18, 2016
“Yellowstone Park, Western USA”
About Dollar: 2.0 /10
I paid the full amount upfront but was later charged for insurance. Very disappointing. I recommend not using this company's services.

View more >
Compact | Nissan Versa Note 2 Doors or similar
Reviewed: Wed, Sep 4, 2019
“More expensive than we thought”
About Dollar: 7.7 /10
Car took a long time to get as agent was trying to sell us extras we didn’t know we hadn’t paid for and to upgrade us even though we didn’t want to.

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