The car was new, professional, and fast service.

Satisfactory service

It's alright, located in the airport arrival hall, no issues with English communication.

Renting and returning the car at the airport is very convenient. However, there's only one gas station on the way from the Old Town to the airport. I missed it and ended up paying 3500 yuan for a full tank, which was too expensive. Refueling by yourself might only cost half of that.

Like: The excellent car, professional service and value-for-money. It made the experience of driving a car in Thailand to far-above expectation.
Dislike: The tires were much older than the car itself. We had a puncture in-the-middle of nowhere. We were very lucky that a local mechanist suddenly appeared and changed the tire. He showed us that this was not the original tire of the car but, like the other tires on the car, much older and second-hand.