Satisfied

Before picking up the car, I checked the store's reviews and saw many negative comments. It was indeed worrying, but fortunately, the car rental and return process went smoothly this time.

Not satisfied

I booked three identical cars several months in advance, but when picking up, none were available. They said the cars were rented out and hadn't returned yet, and I might have to wait for hours with no guarantee of availability. We had to downgrade to smaller models, but the price didn't drop. It was twice as expensive as renting through other platforms.

They promised one model but gave me a very poor one instead. The staff were arrogant and unreasonable. I will never rent from them again.

When we called at 8 PM, there was no answer and we couldn't cancel our order. The next day, we couldn't use our order either.