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Live chat Email us Service Code: 2780993348
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Bad Experience

Reviewed: Tue, May 21, 2019
About Europcar: 6.7 /10
I had a very bad experience with Europcar. The staff made some mistakes on contract so we have been waited for 1 hr to get our cars. After rental, we returned the car to Europcar, the staff there has checked and kept the key. They emailed us again and mentioned we did not return. Also, we were extra charged by Europcar $250+ Aud. And I have to make oversea call to get back my refund. Overall, it really makes us very disappointed with the car rental service.
About QEEQ: 9.0 /10
Economy | Kia Rio or similar

Relevant Reviews on Europcar SYDNEY CITY

K.CAO

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Medium SUV | Toyota Highlander or similar
Reviewed: Wed, Aug 28, 2024
“A good experience.”
About Europcar: 8.0 /10
As I was organised the trip for guests who are paying for the trip including car rental fees. Even though I was the main driver, the guests still will to use their credit card to pay. However it was not feasible under your policies. This should be more flexible.
About QEEQ: 8.0 /10

Gene Albert

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Reviewed: Fri, Oct 11, 2019
About Europcar: 8.0 /10
It's okay.

Dr Khalid Baloch

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Medium SUV | Kia Sportage or similar
Reviewed: Sat, Mar 14, 2020
“My experience went very well.”
About Europcar: 9.3 /10
Everything was good.
About QEEQ: 8.0 /10
Almost everything is good except full insurance recovery process not good at all.

A.Lowes

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Medium SUV | Kia Sportage or similar
Reviewed: Wed, Mar 4, 2020
“Happy customer”
About Europcar: 10.0 /10
Great price and a simple pick up & drop off process. Not pushy on the add-ons and helpful with assistance.
About QEEQ: 10.0 /10

A.Amond

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Medium SUV | Mitsubishi ASX or similar
Reviewed: Mon, Aug 5, 2019
About Europcar: 8.0 /10
Still waiting for my deposit to be reimbursed to my credit card 2 months later
About QEEQ: 8.0 /10

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