Excellent. This trip was cut short due to my mother's health issues, but the car rental and driving experience were very good.

Very convenient, took a shuttle bus directly to the pickup spot, showed my driver's license and credit card, inspected the car, and picked it up smoothly.

The online booking price was 248 USD, but the actual payment was 521.96 USD, such a large difference feels like a trap. The GPS fee was 119.92 USD, and there were other insurance charges. Due to poor language skills, I couldn't understand why. Could it be that the original reservation didn't include any insurance? At the counter, they even mentioned the total rental cost would be over 600 USD. It seemed suspicious so I refused. Please provide honest service and explain everything upfront, especially for people who aren't proficient in English.

Would not use Dollar again. Alamo are better. The car had a built in Sat Nav which they didn't advise us of so we paid for extra for a Sat Nav at almost $10 a day including tax which we didn't need. Got stuck in traffic so returned the car 2hrs later than specified and ended up paying for another day hire.

The drop off was very bad! No signs in the car park directing. Nothing to say where to drop keys. Managed to eventually find it our selves as the phone number given was not 24/7!! Very poor ending to what otherwise would have been a good experience.

Easy and straight forward. Only issue was not easy rent cars problem.