Excellent

ごく普通の対応です。スムーズにお借りすることができました。

問題なく借りられました。

Very nice! I initially thought I couldn't rent the car without a translated document. QEEQ's customer service told me how to get a quick translation, and then the rental company helped me print it out, so I was able to rent the car.

I specifically spent more to choose Hertz and selected a Highlander, but ended up with a Cherokee. Couldn't fit all the luggage, terrible experience, and very poor performance on mountain roads. Never choose Hertz's Highlander again; go for a Grand Cherokee from another rental company.

No waiting lines

The wait time at pick up was too long. The competitor cleared the line whilst only two customers were dealt with by Herrz. The car condition was not as originally noted, but was rectified when brought to the attention of staff. We were 45 minutes later than planned leaving the Hire car park. The drop off process was very quick and seamless. The car was very comfortable and perfect for our trip. Staff were friendly and polite.

The booking platform was effective. Once booking made, however, I continued to see recommendations for my booked dates on the app.