Excellent service

It's alright

The front desk was very nice, and the car was new and clean.

Staff will usually recommend you buy full insurance; it's a good way for them to earn money. It's up to you, of course. Full insurance provides safety in case of accidents, but for ten days it depends on your driving skills and your knowledge of the routes, rules, and your destinations. I didn't buy full insurance, just the standard one. The staff was helpless but said the compensation in case of an accident would be very different. I firmly refused.

The drop off email could describe more specific . No postal code. And the first instruction about the drop off location is wrong. The way to return the car is different between the real way. The letter says “put the key to the key box of the branch in the Frankfurt station”. Instead I return the key to the staff on the parking lot.

Thanks for your assistant on line.That’s really helpful on time to deal with all of my questions about the rent car.