The service attitude was very good. We arrived a bit late and there were no cars left, but the rental company immediately arranged another vehicle which was nearly new. Very impressive.

The reserved car model was not available, and they suggested another model at a much higher price. If you don’t speak the language well, it's easy to get confused. They didn't personally show the car and didn't inform about nearby gas stations for refueling when returning the car.

The staff were very friendly and patient, and they provided us with a brand new Renault SUV.

The store is difficult to find as it is located in an underground parking garage. You have to enter through a small entrance and go down to the third basement level.

The car was very new. I got a Renault two-door four-seater that had only driven 1750 kilometers, diesel automatic. It was very fuel-efficient, only consuming 5L per 100km even in the break-in period. It was also very convenient. Since I had chosen full insurance, the staff at the rental office tried to upsell me to a different car. You just need to confirm the total price you booked for in your home country. No matter what they say, they will handle it for you. You don't need to worry about anything else.