The attitude was acceptable. Had to wait a long time for the car delivery and ended up with a different vehicle.

The pickup and return process was very convenient, but I had trouble finding a gas station.

Efficient and fast, good vehicle condition

The car was not the car we ordered. It was far too small for 4 adults and all our luggage so we had to have luggage crammed between two people. On charging even though we paid in Euro they have done their own currency conversion so instead of €182.98 we have paid €193.08. I am not at all impressed by this or the service of hertz in Paris. The deposit block also still appears to be on the card.

Staff was not the most friendliest (Lille, France)