Europcar FRANKFURT AP 24H OPEN T1 Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

Joanne Spencer

Germany

Reviewed: Thu, Sep 24, 2015

About Europcar: 8.0 /10

Overall, pretty good. I booked a Touran, but got a Mercedes Viano, a 9-seater van, which was too big. After discussing with the counter staff, they changed it to a Passat wagon. Overall, I'm satisfied.

About QEEQ: 10.0 /10

Europcar

Frankfurt Airport(FRA)

Frankfurt

Germany

1 days rental

Relevant Reviews on Europcar FRANKFURT AP 24H OPEN T1

Blake Morton

Germany

1 days rental

Europcar

Frankfurt Airport(FRA)

Frankfurt

Germany

Reviewed: Sun, May 5, 2024

About Europcar: 6.0 /10

I reserved an EQA but it was unavailable. They offered two options: a free switch to Polestar 2 or an upgrade to EQB for an additional fee. I wanted to compare the cars first, but eventually had to pay extra. They provided a Shell charging card that couldn't be activated, so I had to go to the train station location to get a new one.

Olivia Jeremiah

Germany

1 days rental

Europcar

Frankfurt Airport(FRA)

Frankfurt

Germany

Reviewed: Mon, Mar 4, 2024

About Europcar: 10.0 /10

Very satisfied, they answer all questions.

About QEEQ: 10.0 /10

Zona Sheridan

Germany

1 days rental

Europcar

Frankfurt Airport(FRA)

Frankfurt

Germany

Reviewed: Fri, Jun 21, 2024

About Europcar: 8.0 /10

Overall quite good, but some staff are too slow. The rental process went smoothly, as I'm an experienced user. Got a free upgrade to an Audi, but the built-in rearview mirror of the electric version is rather useless.

About QEEQ: 8.0 /10

Augustine Windsor

Germany

1 days rental

Europcar

Frankfurt Airport(FRA)

Frankfurt

Germany

Reviewed: Wed, Jun 6, 2018

About Europcar: 4.0 /10

First, they said there were no cars available and suggested an upgrade for an additional 29 euros per day, but ended up charging 110 euros for the last two days. The charge included an airport service fee, which was never mentioned.