Very satisfied.

The service was excellent

Picked up the car at midnight, service was good. However, the oil light came on and they were out of spare oil, so we had to go to a gas station to add oil. Fortunately, we insisted that they come with us, and it took visits to two gas stations to find oil. Speaking English didn't work well in the German-speaking region. Schengen area at midnight, not easy.

Excellent service. They suggested a slightly bigger automatic car, and the cost did not increase much. It better suited our need for more space for both people and luggage.

Europcar is consistently great as always.