It took us two and a half hours to pick up the car and an hour and a half to return it, which wasted our time.

Quite convenient

Upon arriving in Christchurch, we immediately called the rental company, and shortly after, a car with the company's logo came to pick us up. We were attended to by a girl from Taiwan. She was beautiful, enthusiastic, and generously helped us fill out the forms. She provided us with many suggestions and assistance. She was professional, helpful, and both picking up and returning the car went smoothly. We noticed there were many people renting cars in Christchurch, and the staff seemed relatively few.

The pickup process was relatively lengthy.

Overall service was average. We were not attended to for half a day and had to actively seek out staff. The pickup process was self-operated at a kiosk, but the car's condition was excellent.