Ver pleasing overall

Very dissatisfied. The scheduled return time was 6:00 AM. We arrived at 5:40 AM in the freezing cold, but had to wait until 6:27 AM for the staff to show up, which delayed our subsequent plans. We had another car to return, causing our team to rush and be very stressed. Not good at all.

I was very satisfied with this car rental. Firstly, the price was very cheap, less than 100 AUD for 4 days. I was worried that renting an SUV from Nissan at such a low price wouldn't be good, but the car turned out to be very nice, very new, and easy to drive with a push start button. The owner, a very nice white man, warned us about the 200 km per day mileage limit, which we didn't exceed. After returning the car, the owner even drove us to the airport. Overall, it was an excellent car rental experience!

We did an after hours pick up but the communication was great and we had no issues with the pick-up. Drop-off was equally smooth. The car itself was fine and just what we needed.

Like: Service worked fine like I expected. Staff were very helpful.
Dislike: Would be good if Brisbane depot was little closer to airport, and if there was dedicated pickup area at airport...which I understand are being progressed, though it was like I expected.

Like: The vehicle I got was pretty much efficient on fuel and clean inside and out. Transfers to and from airport was quick and well communed by staff. Also, having experiences with other car rentals to my surprise I found them providing with inbuilt navigation at no extra cost. Cheers!
Dislike: 12v socket was faulty that kept me from charging the phone as it is essential while taking long journeys.