Car was great but still had rubbish in from previous rental
About QEEQ:10.0/10
Reply by Qeeq: Thank you for sharing your feedback on QEEQ. We apologize for any inconvenience you may have experienced. Your valuable feedback will be promptly escalated to our supplier so they can address the issues and enhance their service quality. We will make sure to request the supplier to maintain the vehicles in neat condition at all times. We appreciate your feedback and eagerly anticipate the opportunity to serve you again in the future.
When picking up the car, I was charged an extra 40+ AUD as an airport parking fee. Communicated with the rental company, but the issue was not resolved.
The car was in great condition and drove well. Service was quick and easy at both pick up and drop off, although there's no signage at Launceston airport in the car park directing Europcar customers inside for the drop off - the other companies had kiosks outside and we were look for the Europcar one outside too.
About QEEQ:10.0/10
I was a little paranoid booking through a third party and was worried that there wouldn't be a car for us at Europcar when we went to pick it up but it all went very smoothly and without issue. The large discount we received booking through Easyrentcars.com made the ridiculously inflated Christmas prices more bearable.
Perhaps can link to the NRMA for better insurance coverage as we gotta offer of similar insurance coverage in Melbourne which cost us only $125 for 5 days vs Hobart at $450 for 5 days.
About QEEQ:10.0/10
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