Simple, Fast & Easy

The car rental company provided excellent service. I had booked a Mazda 2, but the rental company explained that they never had Mazda cars and it was an error on the QEEQ platform. However, they upgraded me to a higher engine capacity vehicle, which made me very satisfied. The staff was enthusiastic and had a great attitude. The rental location was easy to find. After picking up my luggage, it's to the left of the lobby near Door 1. The car was parked in the parking lot to the left after exiting, very close. Returning the car was also at the same location. As soon as I drove into the parking lot, a staff member came over to inspect the car. The inspection process was simple, and after signing a form, I went to the airport lobby to find the rental company. I handed them the paperwork and just signed another form to complete the process.

Overall service was very satisfactory, no surprises.

Both pickup and return were smooth, no extra charge for being 15 minutes late

Everything is good.

Everything fine. Just only feel crack when u have to return the car back. Especially the booth in the airport and we travel with the baby. That we need to go to the gate for scan. I know it not your fault. But if u could improve the way to drop off the car more convenient for guest will be super perfect. By the way thank you for your service. We love our car and we will be back again